TechGuru is on-call to fix any computer, any issue...anytime
Printer Setup saves you time and reduces frustration by allowing our reliable tech expert to take care of your printer setup and connection, as well as troubleshoot and resolve annoying printer problems. Our expert works remotely, over the phone and through your Internet connection, so service is convenient and simple. There’s no need to leave home or wait for a technician to come to you. >
• Install wired or wireless printer software.
• Step-by-step guidance to connect your printer to your computer.
• Confirm that your printer prints.
• Troubleshoot and resolve existing printer problems.
1. Call. Phone one of our US and Canadian based tech experts and describe the computer problem or the assistance you need.
2. Connect. Our expert will guide you through a quick process to install software that enables our tech experts to remotely work on your computer over the Internet.
3. Fix. Sit back, relax, and watch while we take care of your computer.
4. Disconnect. You control the connection between you and our tech expert. Once your computer has been fixed, simply disconnect the remote connection. For added security, our remote technology software automatically uninstalls from your computer.
Support is offered for the following systems
• PC and Mac
• Wired or Wireless Printers
• Wireless Printers that can be configured from the computer desktop
Additional System Requirements and Service Limitations
Service does not include
• Installation of a wireless printer that cannot be configured from the computer desktop.
• Setting up a wireless network to attach a wireless printer.
• Attaching a printer to a wireless router via a USB or USB-to-Ethernet cable.
• Setting up any other functions on a multi-function printer (e.g. fax capabilities).
• Service must be used within 180 days from the day of purchase