TechGuru is on-call to fix any computer, any issue...anytime
Scanner setup allows one of our live tech experts to setup your scanner and connect it to your computer, or troubleshoot and resolve annoying scanner problems, all from the ease of your own home. Our reliable tech expert will work over the phone and through your Internet connection using our secure remote technology, making tech support convenient for you.>
• Install scanner software.
• Step-by-step guidance to connect your scanner to your computer.
• Confirm that your scanner scans.
• Troubleshoot and resolve scanner problems.
1. Call. Phone one of our US and Canadian based tech experts and describe the computer problem or the assistance you need.
2. Connect. Our expert will guide you through a quick process to install software that enables our tech experts to remotely work on your computer over the Internet.
3. Fix. Sit back, relax, and watch while we take care of your computer.
4. Disconnect. You control the connection between you and our tech expert. Once your computer has been fixed, simply disconnect the remote connection. For added security, our remote technology software automatically uninstalls from your computer.
Support is offered for the following systems
• PC and Mac
Additional System Requirements and Limitations
• Does not support installation of any other device other than a scanner
• Service must be used within 180 days from the day of purchase